Ontario Construction News special feature
As a national, privately held company, Emco Waterworks offers clients the benefits of a reach that stretches from coast to coast, combined with the attention and feel of a much smaller organization. The company operates through a network of more than 50 centres across Canada, offering products that range from municipal castings and pipe to hydrants, geosynthetics and specialty products.
Dave Duperron, PC supervisor with GTA Waterworks, says his clients benefit from the advantage of local managers “empowered to act like owners to partner with vendors of their choice to offer customers the best solution for their local markets.”
Emco’s clients work in water, sanitary and storm system projects; capital projects; industrial and commercial; reconstruction; and new developments. “Projects can range from 19mm lead service replacement to the 2400mm Hanlan Feedermain project in Peel and everything in between.”
Leveraging the company’s purchasing power and centralizing transactions, Emco Waterworks operates more efficiently, for clients’ benefit. “One of our key business principles is to treat the centre as the heart of the business. As a result, we operate with a very flat organizational structure which allows for quick decision making at a local level. All of this is supported as effectively and efficiently as possible by our national support centre team.”
He says the team is involved with the process from design through completion, working along the way with consulting engineers, contractors and municipalities. “Along the way we expand the expertise of our staff through training so we can provide new solutions and meet new market demands and initiatives.”
Beyond internal capabilities, he says vendor partners that manufacture only the highest quality products are selected. This, combined with the company’s high level of customer service, helps customers complete their projects on time and on budget.
“Emco is founded on strong core values which impact how we act and the decisions we make every day. ‘Do the right thing’ is a fundamental belief shared throughout the organization and is integral to our success in building strong customer relationships that withstand the test of time.”
Duperron says that Emco is an active participant in the communities in which the businesses operate, supporting community programs and charitable organizations at the corporate level as well as through local fundraising projects. “We support groups related to the products we sell or the business we are in; recognized national campaigns; local community groups; and we have been a strong national supporter of Habitat for Humanity since 1992.”
He says Emco has provided financial support and building materials to Habitat for Humanity, as well as labour through employees who participate in builds.
Emco uses DataBid’s services to identify potential projects and to ensure the company is able to connect with the project early to provide the greatest possible benefit to the client.
For more information on Emco Waterworks, visit https://emcowaterworks.com.
This article is one of a series of profiles of clients served by DataBid.com. For more information and a free trial, see www.databid.com.